Stephen C Aua

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Verified Reviewer

Late Fees

Aspire charges a late fee when payments are made on due date because they have a 5PM EST cut-off time. People work and pay bills in the evening and should not incur late fees when payments are made on the due date. Aspire charges a late fee every single month even though payments are made on the due date.
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Loss:
$41

Preferred solution: Full refund

Anonymous
map-marker Wilmington, Delaware

Card lost or stolen never received

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Just need a new card I just think it's odd it will itaketill Dec. 2 I th . I do not have 100 things to say just want my card . If you don't want to send it DONT. I HAVE NITHING ELSE TO SAY . PLEASE PLEASE STOP WITH EMAILS NOW I AM DONE WRITING LEAVE ME ALONE SEND CARD OR DONT AT THIS POINT I DONT CARE ANYMORE. I RECEIVE EMAIL EVERYDAY
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Glorie Krv

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Verified Reviewer
| map-marker Middletown, Ohio

Can’t reach anyone to make a payment automated phone number says cannot complete call at this time but I can call to pay all my other bills

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Can not call number on back of card cant reach anyone at customer service line called all numbers google has listed for aspire card NOTHING WORKS GET YOUR *** TOGETHER PEOPLE AND HERE THEY COME WITH THE LATE FEES BECAUSE THEIR PHONE NUMBER DOES NOT WORK I WILL BE ENDING MY BUSINESS WITH ASPIRE IMMEDIATELY!!
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User's recommendation: Do not apply for this card

Annasophia Dlq

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Verified Reviewer

Overseas call center can't understand them

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I need a PIN number overseas customer service cannot speak good English I want to speak to someone in USA
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Preferred solution: Someone from USA call me at (541) 291-1893

User's recommendation: Not right now

Pauline B Bka

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

I can't find card to check when payment is due

That phone number is not working that youve listed could please give a mess because for a hour please let
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Michael B Gno

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Verified Reviewer

Settlement of account.

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Currently, I have not been afforded the opportunity to settle this account due to a $5 fee (which includes statements) that I need in order to understand what I, or my portion of the bill, I will be responsible for paying. I have a total estimate of approximately $2,800.00 that is actual debt owed. Respectfully, Michael Blackman
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Preferred solution: Price reduction

Dewey H Joh

Because I’ve been waiting a few days on my replacement card and still haven’t received it. And every time I call you all my phone calls aren’t going through

My old card some one tried to make a purchase on it, causing my old card to be suspended and aspire issuing a new one, which I havent received it yet
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Irving, Texas

Stop payments because of scam

I stopped trying to pay online because website is a scam and linked to other places. Need debt with emergecard dismissed. Now emergecard.com website says maintenance try again later. Tired of dealing with them.
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User's recommendation: Cancel service

Sleeping b

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Verified Reviewer
| map-marker Traverse City, Michigan

Someone deserves some credit

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I do not have a complaint. I'm not angry with the company I'm just not satisfied.its not easy to communicate with them and the refuse to increase credit limits when it's deserved.
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Loss:
$853690

Preferred solution: Apologies, refund, interest,

User's recommendation: Don't let someone steel your info

Anonymous
map-marker Tampa, Florida

Card lost or stolen never received

Wouldn't send new expedited card 17 days shipped from Atlanta to Tampa Never received Called Manila repeatedly Refused to send new card FedEx They can't even contact Atlanta Atlanta has only PO box no accessible phone as Sanfrancico office or Brooklyn Manila can't contact Atlanta either So I cancelled card Impossible situation Card obviously lost or stolen in Atlanta Imagine that! Card stolen in Atlanta at Christmas I had PBJ sandwich for Christmas
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Levis Hrw

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Verified Reviewer
| map-marker Seattle, Washington

Address is not going through for UPS

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Not available in person applying.. Not more than hundred words.yyyyy YYYYY not hundred or less acceptable
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Eric M Tkq

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Verified Reviewer

Refund not sent yet.

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Money was deducted from account on autopay that wasnt supported to happen. Im in a debt consolidation company, National Debt Relief. Aspire has told me that the money will be returned back to me.
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Loss:
$123

Preferred solution: Full refund

Alphonsa Tfn

I want to be unsubscribed from this company

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They told me I was not in your system and to just ignore any calls, texts & e-mails My customer rep was super pleasant and helpful! And polite!
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Preferred solution: Nothing

Frank H Gch

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Verified Reviewer

Want to appy for card it keeps telling me my email is invalid very frustrating I would like to get this card but it's not happening

Keeps telling me my information is not valid so frustrated no matter what I do it just won't let me complete the application.
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Preferred solution: An aspire card or emerge card

Frank H Gch

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Verified Reviewer

Want to appy for card

Got an email for pre approval wouldn't accept my app no matter what I do and the customer service said I needed a code when I got the email sent to m without a code extreamly pissed off
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Preferred solution: I would like my approval for my card

Anonymous
map-marker Washington, District Of Columbia

Stupid card company is screwing me up because l keep on paying and this close of getting rid of the debt.

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This month I got a bill saying they didn't receive last month bill payment. And when I called to see what happened, they receive my payment on August 22 instead of August 13, and now those *** are doing it to me again because they want more money while trying to get out of debt! Emerge are greedy *** they want to make your lives miserable because you doing well on the payments.
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User's recommendation: Don't get that card, Emerge sucks!

About

Summary

Emerge Card Services is a credit card issued by First National Bank of Omaha. The cardholders have such standard benefits as ATM access, available in every ATM machine which accepts Visa Card and MasterCard credit cards. The company also provides secondary cards for holder's family members. Among the fees connected with this card are annual fee, opening and closing fee, and monthly maintenance fee for some plans. Customers can manage their accounts online via special portal that gives them the possibility to make payments, check the balance and view historical billing statement. The payments can also be done by mail, phone, through MoneyGram or Western Union.

Emerge Card Services reviews and complaints

Emerge Card Services is ranked 73 out of 199 in Cards category

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